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Etiquette

Please arrive a few minutes early to fill out your health history form and get comfortable in the studio. If you are able to do Direct Billing please bring your insurance card. 

We reserve your time slot specifically for you and to ensure everything runs on schedule we will always finish your massage session on time, even with late arrivals. 

1000% Awesome. Brookelyn gave me the best relaxation/therapeutic massage I have ever had.
— Shanin

 

Cancellation Policy

Your time and treatment is very important to us and we are dedicated to providing exceptional services in the reserved time we have set for you.  We also respectfully request that you be there for your scheduled appointment. 

We do request 24 hours notice for any cancellations or changes to your appointment so we can ensure that other clients may have access to our therapeutic services. 

No-shows and late cancellations within the 24 hours prior to your appointment will be billed 100% of the appointment cost and this balance will have to be cleared before booking further appointments. Our therapists work on commission, so if clients don’t show up, they don't get paid. 

Thank you in advance for your understanding and cooperation.